Tag Archives: Tiscali

UK carrier avoids Ofcom regulatory action by making £2.5 million of ‘goodwill’ payments

When two companies merge, effective management of the integration of IT systems is often critical. When the systems in question control customer billing, and billing is subject to regulation, mistakes can be costly, not only in monetary terms but also in reputational damage. The … Continue reading

Posted in Broadband, Commercial activity, Fixed, Payment, Regulatory action, Telecoms, UK | Tagged , , , , , , , , | Leave a comment